Perceptions and expectations surrounding enterprise mobility are shifting. When employees first began using their smartphones and tablets for work — the Bring Your Own Device (BYOD) phenomenon — there were widespread concerns about security, regulatory compliance and data protection. Those concerns still exist, but they are balanced by a desire to optimize the productivity of mobile users and seamlessly integrate their devices into business processes and workflows.

Last fall, Harris Poll fielded an online survey of more than 300 IT decision markers to gauge their expectations regarding enterprise mobility. The results indicate that the focus of enterprise mobility is shifting from device-centric tactics to strategic initiatives that drive operational efficiencies, customer engagement and competitive advantages. Almost all survey respondents (87%) said that enterprise mobility helps drive their organization’s profitability, and 61% said that investments in mobile solutions yield the greatest returns.

In light of that, 73% said they plan to mobilize their entire workforce. However, 95% saw challenges ahead, with 64% citing agility, speed and security as the primary obstacles.

In order to make the transition from tactical to strategic enterprise mobility, organizations need enterprise mobility management (EMM) solutions that emphasize business processes as opposed to technology. To date, EMM has largely been fragmented, requiring organizations to implement separate mobile device management, mobile application management and mobile content management products. Organizations need one EMM platform that provides centralized management and control and streamlined access to applications, data and cloud-based resources.

The EMM solution should manage both company-owned and employee-owned devices, support a wide range of operating systems, and enable remote monitoring and control. The platform should be flexible, scalable and capable of adapting to changing business requirements.

The user experience is also paramount. The onboarding process for devices and users should be streamlined, with automated installation, configuration, update and removal of enterprise apps. In short, EMM should be a tool that helps employees do their jobs better while ensuring the security and privacy of company data.

VMware AirWatch is ideally positioned to enable the evolution of EMM. AirWatch is a comprehensive EMM solution that integrates existing systems and delivers key innovations that meet today’s enterprise and user requirements. Built from the ground up as a true EMM platform, AirWatch provides a single code base and console for supporting every device, user and use case.

AirWatch dominates the EMM market and continues to grow dramatically, racking up recognition along the way. According to IDC, AirWatch grew nearly 84% in 2015, while the EMM market as a whole increased by less than 30%. 2016 marked the sixth consecutive year that Gartner has positioned AirWatch as a Leader in its Magic Quadrant for EMM. Gartner also ranked AirWatch the highest in ability to execute for the fourth consecutive year, and the furthest in completeness of vision.

Sigma’s End-User Computing Practice is focused on the delivery of comprehensive solutions for enterprise mobility. Let us show you how the AirWatch EMM platform can enhance business processes and support your strategic initiatives.


by Jon Chappell